FAQ

  • How do I place an order?

    You can place an order by contacting our sales team via phone, email, or through our official website inquiry form. Our representative will guide you through product selection and order confirmation.

  • What payment methods are available?

    We accept bank transfers (NEFT/RTGS), UPI, and major online payment methods. Payment terms may vary depending on the order type.

  • Are there bulk or volume discounts?

    Yes, we offer special pricing for bulk or volume orders. Please contact our sales team with your requirements to receive a customized quote.

  • Do you offer international shipping?

    Yes, we supply and ship products internationally. Shipping charges and timelines depend on the destination and order size.

  • How long does delivery take?

    Delivery timelines vary based on product availability and location. Typically, domestic orders are delivered within 7–15 business days, while international shipments may take longer.

  • Can I track my order?

    Yes, once your order is dispatched, we will provide tracking details so you can monitor the shipment status.

  • Is there a warranty or guarantee?

    Products come with a standard warranty. Warranty terms depend on the product and will be shared at the time of purchase. However, there is no warranty for glass products.

  • Do you provide installation or setup support?

    Yes, we provide installation guidance and technical support. For certain products, on-site or online installation guidance is available.

  • Can I return or exchange a product?

    Returns or exchanges are accepted based on our return policy. Please contact us within the specified period if you face any issues with the product.

  • How do I request a custom quote?

    You can request a custom quote by sharing your specifications via email or phone. Our team will evaluate your needs and provide a detailed quotation.

  • Is technical support available after purchase?

    Absolutely. We provide ongoing technical support to ensure smooth operation of our products even after purchase.